Legal
Account Deletion
LAST UPDATED: SEPTEMBER 17, 2026
You can delete your Subtrackt account at any time. Here’s how, and exactly what happens when you do.
Delete from inside the app
- Open Subtrackt and go to Settings.
- Choose Account, then Delete account.
- Confirm.
Delete by email
No access to the app anymore? Email [email protected] from the address on your account with the subject “Delete my account.” We’ll verify it’s you and confirm when it’s done.
What gets deleted
- Your account record (email, name, profile picture)
- Your sign-in identities and authentication tokens
- Your synced listening data: subscriptions, settings, playback positions, per-segment history, and your audio-device profiles
- Any reports you sent us, including the logs and episode audio you chose to attach
Deletion completes within 30 days. Short-lived encrypted backups expire on their own schedule after that.
What doesn’t get deleted
-
Your current two Free show selections and swap dates, stored under a keyed, pseudonymous sign-in identifier, plus the current pseudonymous Free account assignment on a recognized phone, its date and version/request reference, and limited prior-preview abuse claims where they exist. Account-linked login bindings are deleted; we keep no past-owner list. These prevent account recreation from resetting Free allowances. They contain no email, name, or listening history and remain while needed to enforce the allowance.
-
Anonymous processing artifacts of public podcasts (segment boundaries, transcripts of published episodes). These describe the podcast, not you, and contain nothing tied to your account.
-
Minimal records we’re legally required to retain — for example, billing records for a paid subscription.
-
Your newsletter or iOS-waitlist entry, if you have one. That list is not tied to your account, so deleting your account does not remove you from it — use the one-click unsubscribe link in any of those emails, or ask us.
Deleting your Subtrackt account also does not revoke Subtrackt’s access in your own Google account settings. If you want to remove that too, do it from your Google account’s connected-apps page.